The ACCEO Childcare Services team made a list of frequently asked questions (FAQ) on the usage of our management software for coordinating offices, daycare centres and other types of childcare centres.

If you cannot find the answers to your questions below, please contact us!

Do I have to buy all three modules?

No. You can decide to add other modules as needed.

Is a subscription required?

Subscription to a plan is essential to receive dedicated support for using the software, as well as regular updates.

Where is the database?

The database is on your server and can be shared among several workstations.

You are responsible for backing it up regularly in order to avoid data loss due to fire, robbery or your computer’s malfunction.

Can the data of my system be transferred?

Of course! Any information within an Excel file can be integrated into our software. Other formats may be transferred. Contact one of our consultants to obtain more information about transfer feasibility.

Can your software interact with my financial institution?

The Electronical Fund Transfer option lets you make direct deposits into the employees’ or HCPs’ accounts of employees or of HCPs, as well as obtain pre-authorized payment of childcare fees from parents’ accounts. You can also pay your suppliers’ invoices by electronic fund transfer.

For any additional questions, please
contact us