The ACCEO Childcare Services team made a list of frequently asked questions (FAQ) on the usage of our management software for coordinating offices, daycare centres and other types of childcare centres.
No. ACCEO Childcare Services modules can be bought individually. You can decide to add other modules later on, as needed.
No. However, it is highly recommended so that you can get the necessary technical help and updates.
The database is on your server and can be shared among several workstations.
You are responsible for backing it up regularly in order to avoid data loss due to fire, robbery or your computer’s malfunction.
Of course! Any information within an Excel file can be integrated into our software. Other formats may be transferred. Contact one of our consultants to obtain more information about transfer feasibility.
The Electronical Fund Transfer option lets you make direct deposits into the employees’ or HCPs’ accounts of employees or of HCPs, as well as obtain pre-authorized payment of childcare fees from parents’ accounts. You can also pay your suppliers’ invoices by electronic fund transfer.
The software is delivered by within a few days.
As far as installation is concerned, it is done in a few minutes. You can contact us for assistance, if necessary.
Yes. Use of the software is very well documented in both English and French. Several guides are also available on various specific subjects, such as how to produce year-end reports.
Online help and knowledge base (FAQ) are also available.